We could have shown higher profits, but we've always put our profits back into starting things. We don't get credit for these until they start to turn in a profit.

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Monopoly is a terrible thing, till you have it.

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The feedback loop, connecting company and customer, is central to the operating definition of a truly market-driven company.

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However numerous your products, the company won't succeed unless each of them is treated with concentrated care.

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In a global economy the challenges and changes are universal.

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Total commercial honesty always costs something, but total or partial dishonesty will cost more.

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The new model is global in scale, an interdependent network.

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I believe that crisis really tends to help develop the character of an organization.

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As large, high-tech corporations around the world reengineer themselves by downsizing and rightsizing, the first casualty is basic research. And with good reason. The uncertainty, the risk-reward ratio, and the sheer expense come at too high a price for a cost-conscious society, which includes belt-tightening managers and nearsighted shareholders.

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It's part of my strong feeling for the necessity of constant change, for keeping people a little off balance.

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