In many cases, jobs that used to be done by people are going to be able to be done through automation. I don't have an answer to that. That's one of the more perplexing problems of society.

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The new model is global in scale, an interdependent network.

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Implementers aren't considered bozos anymore.

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The new leaders face new tests such as how to lead in this idea-intensive, interdependent network environment.

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Marketing strategy is a series of integrated actions leading to a sustainable competitive advantage.

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No great marketing decisions have ever been made on qualitative data.

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I believe that crisis really tends to help develop the character of an organization.

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In the industrial age, the CEO sat on the top of the hierarchy and didn't have to listen to anybody... In the information age, you have to listen to the ideas of people regardless of where they are in the organization.

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Anybody who runs a successful high tech company has to be an eternal optimist, has to be able to take big risks.

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If we hadn't put a man on the moon, there wouldn't be a Silicon Valley today.

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