Profitability is a shallow goal if it doesn't have a real purpose, and the purpose has to be share the profits with others.

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Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.

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When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

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Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.

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It is very difficult to get people to focus on the most important things when you're in boom times.

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We're not a company that seeks out controversy, but we sure do find it.

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Part of company culture is path-dependent - it's the lessons you learn along the way.

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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.

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I've always thought that I had a great gift for being a beachcomber... if I could find someone who could do the work better than I could I would hire that man and take it easy myself.

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The employer generally gets the employees he deserves.

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