Developing a sound and healthy organization requires understanding the environment as much as understanding the organization.

Comments and Image

In most organizations, change comes in only two flavors: trivial and traumatic. Review the history of the average organization and you'll discover long periods of incremental fiddling punctuated by occasional bouts of frantic, crisis-driven change.

Comments and Image

Challenging the status quo has to be the starting point for anything that goes under the label of strategy.

Comments and Image

My argument is that companies are often blind, and that it is a genetic problem, making blinders a bigger challenge than mere inefficiency. Blindness can even affect an entire industry because most companies in an industry are blind in the same way.

Comments and Image

An enterprise that is constantly exploring new horizons is likely to have a competitive advantage in attracting and retaining talent.

Comments and Image

Competitive battles are Niche Inc. v. Niche Inc., not Master Inc. v. Master Inc.

Comments and Image

If an organization is to work effectively, the communication should be through the most effective channel regardless of the organization chart.

Comments and Image

The average employee can deliver far more than his or her current job demands and far more than the terms 'employee empowerment,' 'participative management,' and 'multiple skills' imply.

Comments and Image

The essence of strategy is not the structure of a company's products and markets, but the dynamics of its behavior.

Comments and Image

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Comments and Image