Tom Peters

United States
Born on 7 Nov 1942


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The world's best poker players don't hanker for jobs in casino management.

Liberation Management (1992)
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Competitive battles are Niche Inc. v. Niche Inc., not Master Inc. v. Master Inc.

Liberation Management (1992)
If an organization is to work effectively, the communication should be through the most effective channel regardless of the organization chart.

In Search of Excellence: Lessons from America's Best-Run Companies (1988)
Effective visions are lived in details, not broad strokes.

Thriving on Chaos (1987)
The average employee can deliver far more than his or her current job demands and far more than the terms 'employee empowerment,' 'participative management,' and 'multiple skills' imply.
Ninety percent of our jobs are in jeopardy, and corporations are in the middle of unprecedented change. If we simply do the job our bosses want us to do, we may soon find ourselves without any marketable skills.

'The Ominous Prediction of Tom Peters,' Small Manufacturing SIG Newsletter (2000)
You can't live life without an eraser.

The Circle of Innovation (1998)
The essence of strategy is not the structure of a company's products and markets, but the dynamics of its behavior.

Liberation Management (1992)
Excellent firms don't believe in excellence - only in constant improvement and constant change.
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."