Copying other organizations' activities sounds like industrial espionage to some people, but the truth is that benchmarking is perfectly legal and ethical.

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Failing organizations are usually over-managed and under-led.

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Trust is the lubrication that makes it possible for organizations to work.

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In a garage somewhere, an entrepreneur is forging a bullet with your company's name on it.

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There are as many foolhardy ways to grow as there are to downsize.

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An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that open up new avenues for growth.

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You might merge with another organization, but two drunks don't make a sensible person.

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To escape the curse of commoditization, a company has to be a game-changer, and that requires employees who are proactive, inventive and zealous.

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Top-down authority structures turn employees into bootlickers, breed pointless struggles for political advantage, and discourage dissent.

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Whatever you shoot is dead for a while before it starts to stink. The same goes for strategies. How many organizations carry this dead thing around with them, unaware of its irrelevancy until it is too late?

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