Customer

Quotes

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You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.
Your most unhappy customers are your greatest source of learning.
A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.

My Life and Work (rewritten with Samuel Crowther; 1922)
The only profit center is the customer.

Harvard Business Review (1995)
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