Peter Drucker

19 Nov 1909 // 11 Nov 2005
Management Consultant / Educator / Author


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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
Most of what we call management consists of making it difficult for people to get their work done.
The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Management by objective works - if you know the objectives. Ninety percent of the time you don't.
Plans are only good intentions unless they immediately degenerate into hard work.
The productivity of work is not the responsibility of the worker but of the manager.
In the next economic downturn there will be an outbreak ofbitterness and contempt for the supercorporate chieftains who pay themselves millions. In every major economic downturn in U.S. history the �villains� have been the �heroes� during the preceding boom.

Forbes, 1987
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."