Overhead is something that creeps in. It's not something that overtakes you overnight.

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A company has a greater responsibility than making money for its stockholders. We have a responsibility to our employees to recognize their dignity as human beings.

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Downsizing has negative effects on companies. Early buyouts deplete the number of experienced, talented people, and multiple rounds of layoffs destroy employee commitment. Employees focus on keeping their jobs rather than on doing their best.

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Employees throughout downsized companies do not have time to think about new growth opportunities. Nor are they inclined to suggest innovations because their implicit commitment contract with the company has been severed.

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If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.

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In a company of 2500 people, there are 2500 egos running around, each with his or her own view of reality.

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Running a company is a constant process of breaking out of systems and challenging conditioned reflexes, of rubbing against the grain.

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If new ideas are the lifeblood of any thriving organization... managers must learn to revere, not merely tolerate, the people who come up with the ideas.

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Few trends could so thoroughly undermine the very foundations of our free society as the acceptance by corporate officials of a social responsibility other than to make as much money for their stockholders as possible.

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I've always believed in cash flow rather than stated profits, because when you state profits you've got to pay 50% to the government.

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