Business

Quotes

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The speed of the Internet provides a fundamentally different perspective on how business relationships occur...The approach relies on collaboration, not on competition... on sharing information, and understanding what we as businesses do best.

Speech to the Executives' Club of Chicago. 'NetSpeed: The Supercharged Effect of the Internet' (1998)
The key to using the Internet to extend and build relationships is to view ownership of information differently � you need to bring customers inside your business to create information partnerships... relationships become the differentiator, more than products or services. Businesses become intertwined.

Speech (1999)
I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.

Speech to the Society of American Business Editors and Writers Tfechnology Conference, Dallas. 'Maximum Speed: Lessons Learned from Managing Hypergrowth' (1998)
When a business goes wrong, look only to the people who are running it.

Quoted in In the Company of Giants (1997)
Another lesson we've learned is that you can't follow the other guys. If you take the approach of saying, �Competitor X has a good business, let's be just like them,� that's not going to create a lot of value...It doesn't mean that we won't borrow good ideas from other companies when we see them, but we're not held to convention and we're not striving to be like other companies...We are building our own path.

Speech to the Society of American Business Editors and Writers Technology Conference, Dallas. 'Maximum Speed: Lessons Learned from Managing Hypergrowth' (1998)
We're fast approaching the point at which there is really no distinction between the .com companies and traditional businesses. The only distinction will be between the winners and losers, and of course, the pace of change at which companies become winners or losers.

Speech to the DirectConnect Customer Conference, Austin, Texas. 'DirectConnect' (1999)
A business' flexibility in adapting to change and market dynamics will mark the winners and losers in this fast-changing Internet Age. Flexibility is a tight pairing of speed and agility. Linking businesses together using information is at the center of value creation in the Internet Age.

Speech to the Windows 2000 Deployment Conference, San Francisco. 'The Foundation of E-Business'
In an e-business environment, leaders must manage not just teams, but large crowds... Because power lies in the network, all parts of it must adjust its actions in the light of what others are doing.

'How E-Smart Are You?,' World Link (2000)
Business has to be a force for social change. It is not enough to avoid hideous evil - it must, we must, actively do good. If business stays parochial, without moral energy or codes of behaviour, claiming there are no such thing as values, then God help us all. If you think morality is a luxury business can't afford, try living in a world without it.

Speech to the International Forum on GlobalizationTeach-In, Seattle, Washington. 'Trading with Principles' (November 27, 1999)
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