Management
Quotes
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Professionals require little direction and supervision. What they do require is protection and support.
'Covert Leadership: Notes on Managing Professionals,' Harvard Business Review (1998)
An unsuccessful manager blames failure on his obligations; the effective manager turns them to his own advantage. A speech is a chance to lobby... a visit to an important customer a chance to extrac trade information.
'The Manager's Job: Folklore and Fact,' Harvard Business Review (1975)
It is practically impossible for a top management man, or even middle management, to be doing the degree and level of work that he should be doing and, at the same time, have a clean desk.
Managing (1984)
Managers in all too many American companies do not achieve the desired results because nobody makes them do it.
Managing (1984)
The highest art of professional management requires the literal ability to smell a real fact from all others.
Managing (1984)
My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to?
New York Times (1997)
Management is more fun, more creative, more personal, more political and more intuitive than any textbook.
Gods of Management (1986)
Management by trust, empathy, and forgiveness sounds good. It also sounds soft. It is in practice tough. Organizations based on trust have, on occasion, to be ruthless.
Harvard Business Review (1992)
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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
Essays
Essays
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."
Essays
Essays