To downsize effectively you have to have empathy with the people who are losing their jobs... What you say to them has a lot to do with the attitude of the survivors: whether they see the company as a money-machine or keep their respect for it.
In business, today the person at the top is seen as an integral part of the company's image, which is encouraged by the mass media. Much of my work is communicating internally and externally.
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human