Zig Ziglar

United States
6 Nov 1926 // 28 Nov 2012
Motivational Author

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar 

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Ralph Waldo Emerson Ralph Waldo Emerson
On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
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