Management by trust, empathy, and forgiveness sounds good. It also sounds soft. It is in practice tough. Organizations based on trust have, on occasion, to be ruthless.
The companies that survive longest are the one's that work out what they uniquely can give to the world not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those things a soul.
Organisations have their essential core of jobs and people surrounded by an open and flexible space which they fill with flexible workers and flexible supply contracts.
We are self-activating organisms, and can, to some degree, control our own destiny and our own responses to pressures... we can select our goals and choose the paths toward them.
Most of our organization tends to be arranged on the assumption that people cannot be trusted... that sort of attitude creates a paraphernalia of systems, checkers, and checkers checking checkers � expensive and deadening.
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human