When you ask creative people how they did something, they feel a little guilty because they didn't really do it, they just saw something...That's because they were able to connect experiences they've had and synthesize new things.

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There's nothing wrong with big companies. A lot of people think big business in America is a bad thing. I think it's a really good thing. Most people in business are ethical, hard-working, good people. And it's a meritocracy.

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Large companies not paying attention to change will get hurt. The Web will be one more area of significant change and those who don't pay attention will get hurt, while those who see it early enough will get rewarded. The Web is just going to be one more of those major change factors that businesses face every decade.

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We live in an information economy. The problem is that information's usually impossible to get, at least in the right place, at the right time.

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