W. Edwards Deming

United States
14 Oct 1900 // 20 Dec 1993
Management Consultant

People all over the world think that it is the factory worker that causes problems. He is not your problem... he is not allowed to do it because the management wants figures, more products, and never mind the quality.

Lecture (1983)

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On Anger: "For every minute you remain angry, you give up sixty seconds of peace of mind."
Essays
On Destiny: "Our destiny exercises its influence over us even when, as yet, we have not learned its nature: it is our future that lays down the law of our today."
Human, All Too Human
On Friendship: "A crowd is not company; and faces are but a gallery of pictures; and talk but a tinkling cymbal, where there is no love."
Essays