Henry Mintzberg

Canada
Born on 2 Sep 1939
Author on Business and Management

Quotes

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The key managerial processes are enormously complex and mysterious, drawing on the vaguest of information and using the least articulated of mental processes.

Harvard Business Review (1976)
Professional management is an invention that produced gain in organizational efficiency so great that it eventually destroyed organizational effectiveness.

Mintzberg on Management (1989)
Society has become unmanageable as a result of management.

Mintzberg on Management (1989)
While hard data may inform the intellect, it is largely soft data that generates wisdom.

The Rise and Fall of Strategic Planning (1994)
Professionals require little direction and supervision. What they do require is protection and support.

'Covert Leadership: Notes on Managing Professionals,' Harvard Business Review (1998)
A leader has to be one of two things: he either has to be a brilliant visionary himself, a truly creative strategist, in which case he can do what he likes and get away with it; or else he has to be a true empowerer who can bring out the best in others.

Quoted in The Drama of Leadership (1997)
An unsuccessful manager blames failure on his obligations; the effective manager turns them to his own advantage. A speech is a chance to lobby... a visit to an important customer a chance to extrac trade information.

'The Manager's Job: Folklore and Fact,' Harvard Business Review (1975)
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